We build practical AI solutions that automate customer service, voice calls, sales, marketing and business operations — deployed inside the systems you already use.
Start with one workflow. Expand once it proves ROI. Choose from ready-to-deploy solutions, or let us build one around your business.
This is what the systems we deploy actually look like in operation. Switch between the areas of your business.
| Conversation | Channel | Intent | Resolution | Outcome |
|---|---|---|---|---|
| #4181 Where is my order? | Order status | Resolved by AI | ||
| #4182 Which size should I get? | Product advice | Recommendation sent | ||
| #4183 Can I book for Thursday? | Website chat | Appointment | Slot confirmed | |
| #4184 Item arrived damaged | Complaint | Escalated to agent | ||
| #4185 Do you ship to Canada? | Messenger | FAQ | Resolved by AI |
| Lead | Source | Qualification | Follow-up | Meeting | CRM |
|---|---|---|---|---|---|
| Hudson Freight Co. | Website form | Qualified | 3 of 3 sent | Booked · 12 Aug | Synced |
| Tribeca Retail Group | Google Ads | In progress | 2 of 3 sent | — | Synced |
| Empire Property Mgmt | Inbound call | Qualified | 1 of 3 sent | Booked · 14 Aug | Synced |
| Bright Dental Studio | Nurture | Sequence paused | — | Synced | |
| Northside Autoworks | Referral | Disqualified | Stopped | — | Closed lost |
| Document | Type | Status | Extracted data | Destination |
|---|---|---|---|---|
| INV-2026-0841.pdf | Invoice | Validated | Vendor, total, VAT, due date | Accounting |
| PO-88213.pdf | Purchase order | Validated | 16 line items, delivery date | ERP |
| Supplier_Contract_v3 | Contract | In review | Term, renewal, liability cap | Legal folder |
| Delivery_notes_b42.zip | Scanned batch | Validated | 212 notes matched to orders | Warehouse |
| Order_form_handwritten | Form | Low confidence | 3 fields uncertain | Human queue |
| Asset | Channel | Status | Approval | Publish |
|---|---|---|---|---|
| Product spotlight carousel | Published | Approved by M. Avery | 3 Aug | |
| Blog: cutting support costs | Blog + X | Published | Auto-approved | 6 Aug |
| Review responses (18) | Sent | Rules-based | Continuous | |
| Autumn campaign teaser | All channels | Awaiting approval | Pending | 19 Aug |
| Dynamic catalogue ads | Meta + Google | Live | Approved | Rotating |
| Metric | Area | Trend | Value |
|---|---|---|---|
| Conversations handled by AI | Customer Service | 18,412 | |
| Calls answered | Voice Agents | 2,077 | |
| Meetings booked from leads | Sales | 146 | |
| Documents processed | Business Automation | 9,530 | |
| Assets published | Marketing | 318 | |
| Escalations to a human | All areas | 7.4% |
Figures shown are an illustration of the reporting layout, not client data.
Start with the area that costs you the most time. Expand into the others as the first system proves itself.
Automate customer conversations across chat, email and messaging — with a clean handover to your team whenever a human is genuinely needed.
AI voice agents that answer, qualify, book and follow up — around the clock, in multiple languages, with every call written back to your CRM.
Capture, qualify and follow up every lead consistently — so opportunities stop dying in an inbox between Friday and Monday.
Automate repetitive business operations with intelligent workflows — document operations, data operations and approval flows across your back office.
Content, campaigns, reviews and creative produced and published on a schedule — with an approval step wherever your brand needs one.
You do not need to know which AI product you want. Pick the thing that is costing your team the most time.
Automations we have already built and can deploy quickly. Browse by solution family, or by the department that owns the work.
We run the same proven AI systems across similar businesses, configured to your knowledge, integrations and workflows.
AI Receptionist — answer every call, book more appointments, automate patient enquiries.
AI Receptionist — capture every job enquiry while your engineers are on site.
AI Customer Operations — shipment status, document handling and enquiry automation.
AI Customer Service — order status, product advice and returns across every channel.
We do not sell ten automations on day one. We deploy the single system with the clearest return, measure it against a baseline you agree, and only then expand.
We pick the process with the highest cost and the cleanest measurement. One solution, deployed properly, inside your existing systems.
Gate: it runs unattended in productionSuccess measures are agreed before we build. If the pilot does not reach them, we say so rather than moving you onto a managed contract.
Gate: the numbers clear the thresholdThe knowledge base, integrations and escalation rules are already built. Each additional solution costs less and goes live faster than the first.
Gate: you decide, not a renewal dateWe identify the repetitive processes costing your business time and money, and quantify what automating them is worth.
We select or design the right AI automation around your actual workflow — not a generic template.
We integrate, test and launch it inside your existing systems, with the escalation rules your team needs.
We monitor performance, optimise the workflow and support it over time as a managed service.
AI that fits into your existing business. We only list systems we actually integrate with.
Every automation runs inside permissions you set, logs what it did, and escalates when it is not confident.
We commit in writing to how your data is processed, where it is stored and that it is not used to train shared models. The specifics are set out in the data processing agreement you sign before deployment.
Conversations, calls, documents and workflow runs are logged so you can inspect what the AI did and why. Retention periods and log scope are agreed per deployment.
You define what the AI may do on its own, what needs approval, and when it must hand the work to a person.
Scope and price signed off before any build work begins. A change in scope is re-quoted, never invoiced as a surprise.
Baseline and success measures are agreed with you first. We do not move you onto a managed contract to protect the revenue.
Rolling managed fee with a notice period agreed upfront. On exit you get a full export and we confirm deletion of our copies in writing.
Too low-volume, too high-risk or too poorly defined to automate well — we say it on the call. We would rather lose the sale than damage your customer relationships.
Security, data residency, logging and retention commitments are confirmed in your data processing agreement and security pack before deployment. If your sector carries specific regulatory obligations, bring your compliance lead to the scoping call — we would rather agree the constraints in writing up front than discover them later. See the full Trust & Security page →
The economics of one workflow, the five solution families, our operating model, delivery process, integrations, commitments and indicative pricing — plus a detail appendix. One deck you can forward internally.
A 30-minute consultation. We map one process, show you how it would run, and give you a cost before you commit to anything.