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Channels
Each additional channel or phone direction is its own deployment and its own line.
Home / Pricing
Know what AI will cost before you build it
Clear pricing, no surprise implementation costs. Three components, quoted as line items, agreed before any work starts.
The model
Three components, nothing hidden underneath
Most AI proposals hide the running cost. Ours separates what you pay once, what you pay monthly, and what scales with how much you use.
Component 1
Implementation
A one-time fee to design, build, integrate, test and deploy the solution inside your business.
- Discovery and process mapping
- Knowledge base and workflow build
- Integration with your systems
- Supervised pilot and go-live
- Team training and handover
Quoted per solution, as a fixed price.
Component 2
Platform & Managed AI
A monthly recurring fee for keeping the system running, monitored, supported and improved.
- Hosting, monitoring and uptime
- Model and prompt maintenance
- Knowledge base updates
- Performance review and tuning
- Support with an agreed response time
Scales with the number of live solutions.
Component 3
Usage
What varies with volume. Metered, visible in your dashboard, and capped if you want it capped.
- Voice: billed per minute of call time
- Messaging: per conversation
- Documents: per document processed
- Workflows: per run
- Model tokens included in the above
Alerts before you reach any agreed limit.
Indicative
Start with one workflow. Scale when it proves ROI.
Every WorkGenesis engagement starts with a defined business process, a fixed implementation scope and measurable success criteria. Implementation, managed service and usage are quoted separately.
Implementation — indicative starting prices
One-time. Scope and price are fixed in the Statement of Work before any build work begins.
| Solution family | Typical scope | Indicative implementation |
|---|---|---|
| AI Customer Service | Website chat, knowledge base, escalation, basic integration | from $7,500 |
| AI Customer Service — extra channels | WhatsApp, Instagram, Messenger, email support | from $1,500 each |
| AI Voice Agents | Inbound or outbound, booking, qualification, CRM/calendar integration | from $7,500 |
| AI Sales Automation | Lead capture, qualification, follow-up, CRM sync, booking | from $10,000 |
| AI Business Automation | Documents, data workflows, approvals, CRM/ERP integration | from $10,000 |
| AI Marketing Automation | Content, social, reviews, campaigns, approval workflows | from $5,000 |
| Media & reporting builds | Video generation, dashboards, automated reporting | from $5,000 |
| Multi-system AI automation | Multiple workflows, departments or integrations | from $20,000 |
| Custom AI & enterprise | Bespoke agents, legacy systems, multi-site, advanced security | typically from $50,000 |
Managed AI — ongoing monthly service
Keeps the system running, monitored, supported and improving. Rolling, with a notice period agreed upfront.
| Managed service | What it covers | Monthly fee |
|---|---|---|
| Single AI system | One live solution, monitoring, tuning and support | from $2,500 / month |
| Multi-system automation | Several solutions sharing one integration layer | from $5,000 / month |
| Advanced AI operations | High volume, complex escalation paths, deeper reporting | from $10,000 / month |
| Enterprise managed AI | Multi-site, contractual SLA, named account team | from $15,000 / month |
Usage is quoted separately
Based on call minutes, messages, documents, model usage and workflow volume — metered, visible in your dashboard, and capped if you want a ceiling.
Indicative starting prices in USD, excluding sales tax. Your quote itemises implementation, managed service and expected usage in one document, so you see the full first-year cost before you commit to anything.
Drivers
What actually moves the price
2
Integrations
A documented API is straightforward. A legacy system with no API is the expensive case.
3
Knowledge scope
A tight FAQ is fast. Thousands of products, policies and edge cases takes longer to get right.
4
Volume
Usage is the component that grows with your business — and the one we cap on request.
Enterprise
Custom annual contracts
For multi-site organisations, regulated sectors or anything that has to go through procurement.
- Annual contract with committed volumes and unit rates
- Contractual SLA and named account team
- Private cloud or on-premise deployment
- Security review, DPA and data residency in writing
- Purchase orders, net terms and consolidated invoicing
How a quote is built
line items1 Solutions selectedimplementation
2 Channels & integrationsimplementation
3 Managed platformmonthly
4 Expected usagemetered
5 Package discountif applicable
6 First-year totalfixed
FAQ
About pricing
Because it is real work: mapping your process, building the knowledge base, integrating your systems and running a supervised pilot. Vendors who bury this in a monthly subscription usually recover it through a long minimum term instead.
Yes. We can set hard caps or alert-only thresholds. You get a warning before any agreed limit, and we never apply overage charges that were not agreed in advance.
The managed component runs on a rolling basis with a notice period we agree upfront. Annual commitments attract a discount. Enterprise agreements are shaped around your procurement requirements.
We agree the success measures before we start — automation rate, response time, bookings, documents processed. If the pilot does not reach them we say so rather than moving to the managed phase, and we will tell you whether it is fixable.
Because we are not selling you a chatbot subscription. Implementation covers process discovery, the knowledge base, integrating your live systems, the escalation design, a supervised pilot on real traffic and training your team. If a cheaper tool fits your problem better, we will say so on the call.
Get an itemised quote
Tell us which processes you want to automate. You get implementation, monthly and expected usage in one document — no discovery fee to find out.